Start Your Journey
The rooftop terrace at Mandarin Oriental, Munich, looking across the old town at sunset

Mandarin Oriental Fan Club Mandarin Oriental perks at the same price as booking direct.

Breakfast for two, a US$100 property credit, upgrade priority and VIP recognition. Added to the hotel's own rate, never on top of it.

Mandarin Oriental, Munich, above. Photograph: Jack Hardy.

No fee

Check your rate and your perks

Tell us the hotel and the dates. You get the rate, the benefits and any current offer — in writing.

When?
Guests

Added to your Mandarin Oriental stay

  • Daily breakfast for two

    Every morning of your stay

  • A US$100 property credit

  • Upgrade priority

    Subject to availability

  • Early check-in, late check-out

    Subject to availability

  • VIP recognition on arrival

You pay the hotel, never us.

  • The booking goes to the hotel as usual, at its own rate, and you pay the hotel directly on your own card.
  • The only difference is that it comes from us, so the hotel adds your benefits.
  • No payment ever runs through us. The hotel pays us once your stay is over.

How Mandarin Oriental Fan Club works

The Fan Club is Mandarin Oriental's own programme for its leading travel agencies. Travellers do not join it — you book through an advisor whose agency holds the status.

  1. Choose the hotel and dates

    Use the booking card at the top of this page, or send the shortlist you are deciding between.

  2. We check every rate

    Availability, the hotel's own rate and any offer running for your dates, with the benefits applied.

  3. Your quote, in writing

    The rate, the room and each benefit listed against your booking. Nothing is booked until you approve it.

  4. We book and brief the hotel

    Confirmed with the benefits attached. We brief the hotel before you arrive and stay on your file through the trip.

The same room, booked two ways

What you getBooking directThrough us
Nightly rateThe hotel's published rateIdentical: the same rate
Booking feeNoneNone
Daily breakfast for twoNot includedIncluded
Property creditNot includedUS$100
Room upgradeAt the hotel's discretionPrioritised, subject to availability
Early check-in, late check-outOn requestPrioritised, subject to availability
VIP recognition on arrivalNot includedYes
Someone on your fileNot includedYour advisor throughout: transfers, activities at the property, and we deal with the hotel for you

Benefits apply to eligible rates and vary by property and room category. Upgrades and early or late checkout are never guaranteed; what applies to your booking is on your quote before you commit.

Ways to book

Four ways in. The same benefits.

You do not have to start from scratch to get the benefits. And whichever route you take, we watch the rate — if it drops and yours is refundable, we rebook you lower.

01

We book it for you

Use the form above, or write to us. Availability, rate and benefits in writing before anything is confirmed.

concierge@privata.travel

02

Book direct, then send it over

Booked on the hotel's own site? Forward the confirmation and we move across what can be moved.

03

Already booked elsewhere

Send us what you have. We will tell you plainly if we can improve it — and if we cannot.

04

Book it yourself

Prefer to book yourself? We will send you into the portal we use, benefits still attached.

Albina Sharapova, founder of Via Privata

Who you will be dealing with

Albina Sharapova

Founder and travel advisor

Eight years organising travel for family, friends and private circles — and deep relationships with luxury hotels across six continents.

One person, from the first message to the day you come home. Transfers, activities at the property, and everything with the hotel — handled, not just booked.

Not just a claim on our own site — both profiles are hosted by the networks:

Questions, answered

Frequently asked

What is the Mandarin Oriental Fan Club?

The group's preferred-partner programme for its leading travel agencies. Booked through it, eligible stays carry added benefits at the hotel's own rate.

Can I join the Fan Club myself?

No. Despite the name it is a programme for agencies, not a loyalty club travellers join — there is nothing to sign up for. You reach it by booking through an advisor whose agency holds the status.

What does the Fan Club add to a stay?

Eligible stays typically add daily breakfast for two, a property credit, upgrade priority subject to availability, flexible check-in and check-out subject to availability, and VIP recognition, at the hotel's own rate. The property credit is US$100.

Does booking through the Fan Club cost more?

No. The nightly rate is identical to the hotel's published rate, and we charge no booking fee on hotel stays. The benefits are added to that rate, never priced on top of it.

Who do I pay when I book Mandarin Oriental through you?

The hotel, always. Your booking goes to the hotel as usual, at its own rate, and you pay the hotel directly on your own card. No payment ever runs through us. The only difference is that the booking comes from us, so the hotel adds your benefits. The hotel pays us once your stay is over.

Which Mandarin Oriental stays does it apply to?

The benefits attach to an eligible booking made by the advisor. We confirm which apply to your dates and room category in writing before anything is confirmed.

How do I book Mandarin Oriental through the Fan Club?

Send your dates and the hotel through the form on this page, or write to us. You get availability, the rate and the exact benefits in writing before anything is confirmed.

Plan your stay

Book Mandarin Oriental with the benefits attached

Send the hotel and the dates. A written quote with the benefits spelled out, at the hotel's own rate. Nothing is booked until you approve it.

Book with benefits