Capella with benefits Capella perks at the same price as booking direct.
Daily breakfast, a hotel credit, upgrade priority, and early check-in or late check-out when the hotel can. Added to Capella's own rate, never on top of it.
Capella Singapore, above.
Added to your Capella stay
Daily breakfast
Every morning of your stay
A hotel credit
The amount set by each hotel
Upgrade priority
Subject to availability
Early check-in, late check-out
Subject to availability
You pay the hotel, never us.
- The booking goes to the hotel as usual, at its own rate, and you pay the hotel directly on your own card.
- The only difference is that it comes from us, so the hotel adds your benefits.
- No payment ever runs through us. The hotel pays us once your stay is over.
How booking Capella with benefits works
Capella adds benefits to the stays its preferred travel agencies book. There is nothing to join: you book through an advisor whose agency is one of them, and the benefits attach to the booking.
Choose the hotel and dates
Use the booking card at the top of this page, or send the shortlist you are deciding between.
We check every rate
Availability, the hotel's own rate and any offer running for your dates, with the benefits applied.
Your quote, in writing
The rate, the room and each benefit listed against your booking. Nothing is booked until you approve it.
We book and brief the hotel
Confirmed with the benefits attached. We brief the hotel before you arrive and stay on your file through the trip.
Choose your Capella
Pick one and it goes straight into the booking card at the top of the page. We confirm the benefits for your dates.
Capella Singapore
Sentosa Island, Singapore
Book with benefits
Capella Bangkok
Bangkok, Thailand
Book with benefits
Capella Hanoi
Hanoi, Vietnam
Book with benefits
Capella Ubud, Bali
Keliki, Gianyar, Indonesia
Book with benefits
Capella Shanghai, Jian Ye Li
Shanghai, China
Book with benefits
Capella Tufu Bay, Hainan
Tufu Bay, Lingshui, China
Book with benefits
Capella Sydney
Sydney, Australia
Book with benefits
Capella Taipei
Taipei, Taiwan
Book with benefits
The same room, booked two ways
| What you get | Booking direct | Through us |
|---|---|---|
| Nightly rate | The hotel's published rate | Identical: the same rate |
| Booking fee | None | None |
| Daily breakfast | Not included | Included |
| Hotel credit | Not included | Included, the amount set by each hotel |
| Room upgrade | At the hotel's discretion | Prioritised, subject to availability |
| Early check-in, late check-out | On request | Prioritised, subject to availability |
| Someone on your file | Not included | Your advisor throughout: transfers, activities at the property, and we deal with the hotel for you |
Benefits apply to eligible rates and vary by property and room category. Upgrades and early or late checkout are never guaranteed; what applies to your booking is on your quote before you commit.
Ways to book
Four ways in. The same benefits.
You do not have to start from scratch to get the benefits. And whichever route you take, we watch the rate — if it drops and yours is refundable, we rebook you lower.
01
We book it for you
Use the form above, or write to us. Availability, rate and benefits in writing before anything is confirmed.
concierge@privata.travel02
Book direct, then send it over
Booked on the hotel's own site? Forward the confirmation and we move across what can be moved.
03
Already booked elsewhere
Send us what you have. We will tell you plainly if we can improve it — and if we cannot.
04
Book it yourself
Prefer to book yourself? We will send you into the portal we use, benefits still attached.
Who you will be dealing with
Albina Sharapova
Founder and travel advisor
Eight years organising travel for family, friends and private circles — and deep relationships with luxury hotels across six continents.
One person, from the first message to the day you come home. Transfers, activities at the property, and everything with the hotel — handled, not just booked.
Not just a claim on our own site — both profiles are hosted by the networks:
Questions, answered
Frequently asked
Is there a Capella preferred partner programme?
Capella works with a group of preferred travel agencies and adds benefits to the stays they book. There is nothing for a traveller to join: you book through an advisor whose agency is one of them.
What do the Capella benefits include?
Typically daily breakfast, a hotel credit, upgrade priority, and early check-in or late check-out, the last two subject to availability. Each hotel sets its own credit, so we confirm the figure for yours rather than quote one here.
Does booking Capella this way cost more?
No. The nightly rate is identical to the hotel's published rate, and we charge no booking fee on hotel stays. The benefits are added to that rate, never priced on top of it.
Who do I pay when I book Capella through you?
The hotel, always. Your booking goes to the hotel as usual, at its own rate, and you pay the hotel directly on your own card. No payment ever runs through us. The only difference is that the booking comes from us, so the hotel adds your benefits. The hotel pays us once your stay is over.
Which Capella stays do the benefits apply to?
They attach to an eligible booking made by the advisor. We confirm which benefits apply to your dates and room in writing before anything is confirmed.
How do I book Capella with these benefits?
Send your dates and the hotel through the form on this page, or write to us. You get availability, the rate and the exact benefits in writing before anything is confirmed.
Benefits verified September 2026 · by Albina Sharapova, founder and travel advisor
Plan your stay
Book Capella with the benefits attached
Send the hotel and the dates. A written quote with the benefits spelled out, at the hotel's own rate. Nothing is booked until you approve it.
Book with benefits