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Legal

Terms

These terms cover text messages from Via Privata. Via Privata is VIA PRIVATA LLP, registered in England and Wales, Companies House number OC461136, 128 City Road, London EC1V 2NX.

Text messages (SMS)

  • Program: Via Privata enquiry notices.
  • How you join: tick the text-message box when you send an enquiry on privata.travel. The box is optional; you can send an enquiry without it.
  • What we send: at most one text per enquiry, about that enquiry only, for example to tell you that our email reply is waiting in your inbox. We never send marketing by text.
  • Cost: message and data rates may apply, depending on your mobile plan.
  • Help: reply HELP, or write to concierge@privata.travel.
  • Stop: reply STOP at any time. You will receive one confirmation and no further texts.
  • Carriers are not liable for delayed or undelivered messages.
  • Privacy: we do not share mobile numbers or text-message consent with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.